Are you an experienced
Office Manager ready to take the reins in a fast-paced, luxury environment? My client, a leader in
luxury asset ownership, retail, and e-commerce, is looking for a
dynamic, detail-oriented professional to manage
office operations and multiple sites. You’ll play a pivotal role in ensuring the smooth running of their
Whisky Ownership, Retail, and E-commerce verticals.
If you excel in
operational management, team leadership, and have
CRM expertise (preferably HubSpot), this opportunity could be the perfect fit!
�� Location: - Office-based in Central London (The Gherkin)
�� Key Responsibilities: Operational Leadership: - Develop and implement policies and procedures that align with business goals.
- Lead continuous improvement initiatives to optimize workflows.
- Oversee operations across Whisky Ownership, Retail, and E-commerce.
Site & Facilities Management: - Ensure office and retail sites are safe, compliant, and well-maintained.
- Manage vendor relationships and coordinate maintenance services.
- Safeguard the security of physical and digital assets.
Office Administration: - Supervise daily operations, including office supplies, workspace, and contracts management.
- Maintain the HubSpot CRM, ensuring records and workflows are accurate and up-to-date.
- Mentor and manage a team of three Admin Assistants, fostering high performance.
Financial Oversight: - Monitor and control operational budgets and expenses with the finance team.
- Oversee invoicing, VAT returns, and financial reporting.
Supplier & Inventory Management: - Coordinate logistics and stock management with suppliers and warehouses.
- Conduct regular stock audits to maintain accurate inventory levels.
Team Management & Collaboration: - Lead, engage, and develop the team to maintain a collaborative and productive environment.
- Work closely with department heads to address operational needs.
Communication & Problem-Solving: - Act as the primary point of contact for operational procedures.
- Communicate clearly with internal teams and external stakeholders.
- Identify challenges and implement sustainable solutions promptly.
�� What We’re Looking For: - 8+ years of office management experience within fast-paced environments.
- Proven ability to manage multiple sites and mentor teams.
- Extensive CRM experience, ideally with HubSpot.
- Strong financial management skills (budgets, VAT, and reporting).
- Excellent communication, multitasking, and organizational skills.
- Proficiency with Microsoft Office Suite, Excel, and financial software (Xero, QuickBooks).
- A proactive, adaptable, and collaborative leader who thrives under pressure.
�� What’s in it for You? - Salary: £55,000 - £65,000 (DOE)
- Hours: 10:00-6:00 Monday to Thursday, 10:00-4:00 on Friday (early finish!)
- Annual Leave: 21 days + bank holidays
- Hybrid: Office-based role
- Equipment: Company laptop provided
- Team: Lead a team of 4 (yourself and 3 Admin Assistants)
�� Recruitment Process: - Start Date: ASAP (hiring within the next few weeks)
- Interviews:
- Zoom interview with the current Office Manager
- In-person interviews with the co-founders at their Central London office
Ready to take on this exciting challenge? ��
If you have
8-10 years of experience managing operations, teams, and CRM platforms, we’d love to hear from you!
