ILS Import Operations Specialist.

Greater London/ permanent / Negotiable

As an ILS Import Operations Specialist, you’ll use your talents to create innovative solutions and shape the future across our business. Join a dynamic team that undertakes a range of activities to support the overall Life Science Sector for the London Station.
 
Key activities include:
  • Handling logistics compliant to MHRA and GDP guidelines
  • Manage and control temperature controlled consignments
  • Adhere to Customs Compliance procedures and documentation
  • Adhere to the Duty & VAT payment policy
  • Booking in of shipments to the London Branch LSH
  • Create Customs Entry iterations using the GSC online tool.
  • Create delivery notes for Import Operations-controlled accounts
  • Ensure the Job File is fully and accurately completed reflecting all commercially relevant information and services provided
  • Liaise directly with Carriers and Handling Agents to resolve exceptions and discrepancies as they arise
  • Liaise directly with branches on shipment planning and coordination
  • Liaise directly with Transport & Warehouse teams on shipment planning and coordination
  • Maintain mandatory milestones and remarks
  • Manage allocated customers against agreed SOP
  • Manage iteration exceptions directly with the GSC
  • Manage the timely movement of shipment documentation to London Customer Services
  • Update GCCS with all required inputs including root cause and solution when assigned
  • Support the measurement of Key Performance Indicators
  • Experience of HMRC procedures essential.
  • Experience in / Knowledge of transport planning
  • Commercial awareness essential.
  • Knowledge of Freight Forwarding industry: imports, exports and related processes desirable
  • Two or more years’ experience within the Life Science Sector in Freight Forwarding Industry desirable.
 
Skills  & Experience:
  • Experience within the Freight Forwarding Industry.
  • Commercial awareness.
  • Clear and concise communication skills (written and spoken).
  • Ability to follow processes.
  • Ability to support a culture of continuous improvement.
  • Inter-personal skills - Influencing, communication, relationship management, cultural awareness and ability to work across teams.
  • Knowledge of Freight Forwarding industry: Exports, Imports and related processes.