An exciting opportunity has arisen for an Enterprise Applications Manager in the pharmaceutical industry.
Based in Berkshire my client offers hybrid working, competitive salary and benefits including generous car allowance and bonus.
ROLE The Enterprise Applications Manager plays a pivotal role in optimizing and maintaining enterprise-level software applications. Reporting to the Senior Enterprise Application Manager, this role supports the analysis of user needs, oversees functional and developmental teams, and ensures smooth system implementation, including business-as-usual (BAU) activities, while actively collaborating with a dynamic and wider IT team. A key responsibility includes taking full ownership of the Enterprise Application Queue within the Service Desk.
Key Responsibilities - Requirements Gathering and Analysis
- Application Integration
- User Training and Support
- Process Improvements and System Enhancements
- Application Deployment and BAU Support
- Collaboration and Governance
Technical Competence - Understanding of working with qualified and validated systems and Standard Operating Procedures
- Demonstrated knowledge of operating systems, network hardware and software, systems management, storage systems, processing infrastructure, capacity
- Following Microsoft Technologies knowledge is required
- Microsoft Office 365 Knowledge including, office, security, exchange
- Azure
- Windows 10/11
- Microsoft Core Services (Active Directory / Azure / DHCP / DNS)
- Vmware / Veeam Backup / Varonis / Boomi / Beyond Trust / Coreview
- Good understanding of smart devices used within an enterprise environment along with MDM technologies
- Experience with Intune (Administration and Management)
- Microsoft Teams/ Microsoft Surface Hub / Telephony / SharePoint Support
- Network Technologies
- Wan (MPLS) / Lan / Wi-Fi
- Good understanding of integrations and methods of transferring data between systems
- A Minimum of one year implementation experience for SaaS and on Prem applications
- Experience with AI technologies
- M365 CoPilot
- ChatGpT
- OpenAI